Terms and Conditions
Welcome to DELLAH-UK LTD (referred to as “DELLAH,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.dellah.co.uk (referred to as the “Website”) and the purchase of products from our Website. By accessing or using our Website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our Website.
1. General Terms:
- By using our Website, you represent that you are at least 18 years old or visiting under the supervision of a parent or guardian.
- You agree not to use our Website for any unlawful or prohibited purpose.
- We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Product Information:
- We strive to provide accurate and up-to-date information about our products, including descriptions, images, and prices. However, we do not warrant the accuracy or completeness of this information.
- Product availability may vary and is subject to change without notice.
- We reserve the right to modify or discontinue any product at any time without prior notice.
3. Ordering and Payment:
- By placing an order on our Website, you agree to provide accurate and complete information, including billing and shipping details.
- All orders are subject to acceptance and availability. We reserve the right to reject or cancel any order for any reason.
- Prices displayed on our Website are in GBP (British Pounds) and are inclusive of VAT (Value Added Tax) where applicable.
- Payment must be made in full at the time of placing the order. We accept payment via credit/debit cards and other electronic payment methods as indicated on our Website.
4. Shipping and Delivery:
- We aim to process and dispatch orders within a reasonable timeframe. However, delivery times may vary depending on the shipping method and destination.
- We are not responsible for delays or failures in delivery caused by factors beyond our control, including but not limited to natural disasters, transportation disruptions, or customs delays.
- Risk of loss and title for products purchased from our Website pass to you upon delivery to the carrier.
5. Returns and Refunds:
- We want you to be satisfied with your purchase. If you are not completely satisfied, you may return the product within [number] days of receipt for a refund or exchange, subject to our Returns Policy.
- Please refer to our Returns Policy for detailed instructions on how to return products and eligibility criteria for refunds.
6. Intellectual Property:
- All content and materials on our Website, including but not limited to text, images, graphics, logos, and trademarks, are the property of DELLAH-UK LTD or its licensors and are protected by copyright, trademark, and other intellectual property laws.
- You may not reproduce, distribute, modify, or create derivative works of any content from our Website without our prior written consent.
7. Limitation of Liability:
- To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or the purchase of products from our Website.
- Our total liability to you for any claim arising out of or relating to these Terms and Conditions or the use of our Website shall not exceed the total amount paid by you for the products purchased from our Website.
8. Governing Law and Jurisdiction:
- These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
- Any dispute arising out of or relating to these Terms and Conditions or your use of our Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us:
If you have any questions or concerns about these Terms and Conditions, please contact us at:
DELLAH-UK LTD Email: [email protected] Address: 25A Gladstone Street ST46JG
Thank you for reading and agreeing to our Terms and Conditions.