Privacy Policy

Effective Date: 09/04/2024

At DELLAH-UK LTD, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, share, and protect the data we gather through our website www.dellah.co.uk. By using our website, you consent to the practices described in this policy.

1. Information We Collect:

Personal Information: When you make a purchase or register for an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details.
Communication Data: We may collect data from your interactions with us, including emails, live chats, or customer support inquiries.
Website Usage Information: We automatically collect data about your usage of our website, such as your IP address, browser type, device information, and pages visited.

2. How We Use Your Information:

To Process Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.
Communication: We may use your contact information to communicate with you about your orders, account updates, and promotional offers.
Website Improvement: We analyze website usage data to improve our website’s functionality, user experience, and content.
Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates.

3. Data Sharing:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
Legal Compliance: We may disclose your information in response to legal requests, court orders, or government regulations.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights:

Access: You have the right to access the personal information we hold about you and request a copy of your data.
Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
Erasure: You have the right to request the deletion of your personal information from our records, subject to certain legal exceptions.
Restriction: You have the right to request the restriction of processing of your personal information under certain circumstances.
Objection: You have the right to object to the processing of your personal information under certain circumstances, such as direct marketing.
Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

DELLAH-UK LTD Email: [email protected] Address: 25A Gladstone Street ST46JG

7. Changes to This Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

By continuing to use our website after the changes become effective, you agree to be bound by the revised Privacy Policy.

Thank you for trusting DELLAH-UK LTD with your personal information.